Learning Revolution

Portal technology allows users to pull together a number of different components to create a learning environment that utilizes Web 2.0 technologies. This could include, for example, a listing of the user’s structured e-Learning courses, along with another window in which the user can schedule tasks such as customer service requests, and view learning activities and related knowledge resources. An associated search feature allows the user to search for a topic expert or pose questions to their peers.

Overall, the portal environment is more convenient in that it ties together structured learning, informal knowledge management, electronic performance support, and web and document sharing – all with an available search engine – as opposed to a rigid environment in which the user can only perform a single function. In addition, the flexible portal environment allows for personalization based on the user’s job or membership in a group or sub-community, thus maximizing functionality for the user.

Portals are advancing the learning and knowledge management paradigm in a number of ways. First, they provide a doorway to learning, knowledge sharing, and collaboration. In addition, with the help of portals, next-generation learning environments will be able to break away from rigid boundaries and workflows of a traditional learning management system. Third, portals provide greater control to end-users to manipulate the components of the environment to suit their needs, creating a self-service model. And finally, portals allow for the addition of new functions at a rapid rate through the use of component-based software design.

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