
First-generation learning was centered on automation and e-enablement of classroom training in which learning was organized as monolithic courses.
Today, end-users are working in a very fast-paced environment where they don’t have time to search extensive amounts of information to find the specific piece they seek. The time employees can take away from work to engage in training classes has decreased significantly. In addition, the content generation process for classroom or courseware tends to be very slow and does not match the speed of business processes such as product lifecycles, customer service, channel partner relationship management, and others.
First-generation eLearning is no longer a good fit for many businesses and often does not match the natural learning processes within today’s performance- and knowledge-centered work environment. In most cases, the context, relevance, and immediate access to information or knowledge are missing.
Web 2.0 technologies enable the rapid creation of content. The flow of information no long occurs in only one direction from the instructional designer or subject-matter expert to the learner. There is now a big push to encourage participation from end-users/knowledge-workers in a community-based learning- and knowledge-management environment. Learners tap into the intelligence and expertise of practitioners in the field to achieve the best possible results. They are given tools to quickly capture and share their knowledge. That knowledge is made searchable as search engines are becoming a part of both the creation and deployment of knowledge-content. In addition, Web 2.0 technologies allow for integration through the use of web services similar to mashups – websites or web applications that seamlessly combine content from more than one source into an integrated experience. These technologies allow the information to be more easily linked with business processes. This results in the ability to create and dissemintate content more rapidly, and, more importantly, to put that content into context.
Already, many consumer-oriented internet applications and social networking technologies such as calendar, photo, video, and contact sharing are making use of eLearning and knowledge management.
First-generation eLearning is no longer a good fit for many businesses and often does not match the natural learning processes within today’s performance- and knowledge-centered work environment. In most cases, the context, relevance, and immediate access to information or knowledge are missing.
Web 2.0 technologies enable the rapid creation of content. The flow of information no long occurs in only one direction from the instructional designer or subject-matter expert to the learner. There is now a big push to encourage participation from end-users/knowledge-workers in a community-based learning- and knowledge-management environment. Learners tap into the intelligence and expertise of practitioners in the field to achieve the best possible results. They are given tools to quickly capture and share their knowledge. That knowledge is made searchable as search engines are becoming a part of both the creation and deployment of knowledge-content. In addition, Web 2.0 technologies allow for integration through the use of web services similar to mashups – websites or web applications that seamlessly combine content from more than one source into an integrated experience. These technologies allow the information to be more easily linked with business processes. This results in the ability to create and dissemintate content more rapidly, and, more importantly, to put that content into context.
Already, many consumer-oriented internet applications and social networking technologies such as calendar, photo, video, and contact sharing are making use of eLearning and knowledge management.
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