Learning Revolution

The notion of blended learning is not new. Learning and instructional designers have spoken about blending web/online learning with classroom instruction since the late 1990s. What is new, however, is that blended learning is evolving into a whole new sphere wherein a spectrum of new tools and delivery technologies exist from which to choose.

Furthermore, the ability to easily combine or integrate multiple components and technologies into a seamless and cohesive learning program has become more practical. viagra singapore illegal

Today, blended learning may include combining:

• Formal learning with informal learning – The past few years have seen the creation of structured online leaning programs, however, informal learning models are now exploding onto the scene. These informal models enable collaborative and informal knowledge sharing through online discussions, web conferences, IM, VoIP and other tools which are integrated into the learning experiences.

• Job tasks and learning – As more and more job tasks and business processes are being facilitated by online systems – from project management tools to sales force automation tools – online learning can be linked with those systems to provide timely embedded knowledge support to aid in optimizing performance on the task at hand.

• Learning with performance support – GPS (Global Positioning System) -based online map applications showcase a new level of context-based performance support that enables anyone to find their way from point A to point B in a new city. A navigation system installed on an automobile’s dashboard is the ultimate example of online performance support. Imagine the ability to receive guidance and step-by-step instructions through any task in a similar manner, and also having the ability to dig deeper into a learning nugget for additional help, as needed.

• Learning with knowledge management – Learning traditionally involves the creation and delivery of a premeditated set of instructions with the intension of promoting optimal performance. For highly complex tasks and constantly evolving knowledge, however, a structured learning program may not be sufficient. In this case, blending learning programs with ongoing and active capture and dissemination of best practices and expert knowledge becomes necessary.

• Learning with social networks – Learning has been, and remains, a social experience. Online knowledge communities and social network models can be linked with learning programs to encourage peer-to-peer dialog, exploration, sharing, and co-creation of knowledge networks to stretch learning programs far beyond a traditional training event.

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Next-generation learning content and knowledge management systems allow both content and content delivery applications to be organized as standardized components which are easy to configure. This also allows application interfaces to link learning and knowledge content with business applications in the context of user preferences, tasks, and intentions.

While the technology toolbox has expanded, we also need to develop the art and science of picking the right ingredients within a blended learning program to meet the desired business outcomes.

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